‘In every human organisation there is a tension between its designed structures, which embody relationships of power, and its emergent structures, which represent the organisation’s aliveness and creativity. Skillful managers understand the interdependence of design and emergence.’
As usual nothing is as straight forward as it might seem. I was reviewing the three areas that I believe most impact trust (consistency, transparency and mutual support) and realised that they were not the whole story. Each term needed to be balanced by another awareness
So, how does someone trust your organisation when everything is constantly changing? Has anyone ever articulated what it is about your organisation that they trust? And what happens when those criteria (conscious or unconscious) change over time?
On 25th April a SoL-UK event was held at One Alfred Place in London. At this cafe style event we explored our undertanding of trust with, and within, organisations. The conversations were guided by questions provided by Sally Bibb (author of’ Trust Matters’ and The Right Thing: A Everyday Guide to Ethics in Business’ and […]
You might be interested in an cafe style event sponsored by SoL-UK called: Trust: What do Organisations Really Learn It is taking place at One Alfred Place, London 17:30 – 19:30, 25th April 2013
A group of us gathered at the Greenhouse Hotel in Bournemouth on Tuesday evening to explore the question “How to rebuild trust in business”. This was highly topical, given the recent corporate scandals (the banks, the pharmaceutical companies, the media hacking saga among others) and that the Chief Executive Officer of security firm G4S had […]
I have been thinking about trust a lot recently. And the more I think about it, the more I see it woven into the fabric of our lives. I see it when I let my 5 year old son play in the garden with his friends, trusting they won’t hurt themselves (or the plants) too […]